Personvernerklæring | Akusoli Bunion Wrap

Akusoli Bunion Wrap PRIVACY POLICY (U.S.)

1. ABOUT THIS PRIVACY POLICY

In Short: This Policy explains how we handle your Personal Information. It helps you understand what we do with it and your privacy rights.

Welcome! This Privacy Policy (“Policy”) explains how WELLNOVA SOLUTIONS INC, trading as Akusoli Bunion Wrap brand and other Household brands (“Company”, “we”, “us”, or “our”) handles your Personal Information (“Personal Information” or “Data”) when you:

Besøke salgsnettstedene våre («Nettsted»);
Kjøpe produktene eller tjenestene våre («Varer» eller «Tjenester»);
Ellers samhandle med oss (støtte, sosiale medier, konkurranser, affiliateprogrammer osv.).

This Policy applies only if you are resident of United States and it outlines what Personal Information we collect, its purposes, how we use and share it, how long we retain it, your rights, and how we protect your Data. We are fully committed to process your Personal Information lawfully, fairly, and transparently in accordance with:

the California Consumer Privacy Act (CCPA/CPRA);
U.S. state privacy laws (e.g. VCDPA, CPA, CTDPA, UCPA);

If you do not agree with our practices, please refrain from using the Website, purchasing our Goods or Services or submitting your Data in any other way. This Policy is effective as of 19th of November 2025.. We may update this Policy occasionally all updates take effect upon publication, so we encourage you to review it regularly to stay informed.

2. WHO IS RESPONSIBLE FOR YOUR PERSONAL INFORMATION?

We are: WELLNOVA SOLUTIONS INC, your Personal data Controller

Vårt organisasjonsnummer er: 001530076

Vår registrerte adresse: :ADRESSE

Vår e-postadresse for kundestøtte: support@akusoli.com

We have appointed a Privacy Officer to oversee our Data protection obligations. You can contact the Privacy Officer directly at dpo@akusoli.com, or use any of the communication methods provided in Section 11 of this Policy.

3. CATEGORIES OF INFORMATION COLLECTED AND HOW IT IS USED

Kort sagt::SPANLUKK Vi samler hovedsakelig bare inn dataene som er nødvendige for å levere varene eller tjenestene våre og drifte nettstedet vårt. Denne delen forklarer hvorfor vi samler dem inn og hvordan vi bruker dem.

We only collect the Data we truly need – and only use it for clear, lawful reasons. Below, you’ll find a detailed list of the categories of information we collect, how we use it, and how long we keep it. This section also serves as our Notice at Collection under the California Privacy Rights Act (CPRA) and Summary of Processing for the 12 Months Preceding.

We may collect or process the following categories of information, depending on how you interact with us. More detailed information provided in tables below:

1. IDENTIFIERS & COMMERCIAL DATA

Purpose of collection / use	When you purchase Goods or Services via our Website, we process your Data to manage your order, arrange delivery, handle payments, send transactional communication and provide other related services (e.g., order confirmation, updates, returns, or refunds). We also use Identifiers and Commercial Information to detect and prevent fraud, maintain security, provide customer service, and comply with legal obligations.
Category examples	Identifikasjon og kontaktinformasjon: fullt navn, leveringsadresse, e-postadresse, telefonnummer. Teknisk informasjon: IP-adresse, språk, enhetstype. Commercial information: products purchased, order/return history, subscription status, cart data, feedback.
Data retention period	Bestillings- og betalingsregistreringer oppbevares i 10 år i samsvar med juridiske, skattemessige og regnskapsmessige forpliktelser.
Sold or Shared for cross-context behavioral advertising?	No. We do not sell or share this information for cross-context behavioral advertising.

2. PAYMENT & FINANCIAL DATA

Purpose of collection / use	We process your Data when handling payments related to your orders, subscriptions, discounts, returns, chargebacks or refunds. This processing also includes the performance of tax obligations, such as issuing invoices, maintaining accounting records, and fulfilling other legal statutory requirements e.g. fraud detection, transaction security.
Category examples	Payment Information: Payment method/type, masked card digits, payment token, transaction amount/time, refund reasons; billing address; bank/IBAN (if used); customs data where required, invoices, VAT and other required accounting documentation.
Data retention period	Bestillings- og betalingsregistreringer oppbevares i 10 år i samsvar med juridiske, skattemessige og regnskapsmessige forpliktelser. Fraud logs retained for 5 years after transaction.
Sold or Shared for cross-context behavioral advertising?	No.

3. MARKETING & PREFERENCE DATA

Purpose of collection / use	We process your Personal Information to inform you about our Goods, Services, promotions, new features, or to request your feedback. This includes sending general or personalized marketing content (e.g., newsletters, promotional messages, surveys) via email, SMS, or phone calls. When we send communications from the Company, they may include marketing information and offers about this brand and other brands operated by the Company (“Wellness brands”). We may tailor our marketing based on information we already maintain about you - such as your purchase history, browsing activity, or stated preferences - to make our offers more relevant. This practice is sometimes referred to as personalized or targeted marketing. In compliance with the California Consumer Privacy Act (CCPA/CPRA) and other U.S. state privacy laws (VCDPA, CPA, CTDPA, UCPA), we send marketing communications only where permitted by law and provide clear options to opt-out at any time: Email: We may send promotional or informational emails without prior consent, provided that each message clearly identifies the sender, includes our contact details, and offers a simple unsubscribe option. SMS or phone calls: We only send marketing text messages or automated calls if you have given us express written consent (for example, by checking a box or signing up). However, we may contact you by phone or text about your existing order or product (e.g., delivery updates, support, or warranty reminders) without separate marketing consent, as these are considered transactional or service communications. Remember! You have the right to object for direct marketing at any time, free of charge, by: using the unsubscribe link in any email; using the unsubscribe link on the “Thank You” page; replying “STOP” or the specified keyword to an SMS; informing our representative during a call to be added to our Do Not Call list; or emailing us with your request. Opting out will not affect important transactional or service-related messages (such as order confirmations, product updates, or safety notices).
Category examples	Kontaktinformasjon: fullt navn, e-postadresse, telefonnummer, land; Logger: logger for innsamling av samtykke (dato, metode, preferanser, informasjon om avmelding, forespørsler om avmelding). Data om markedsføringsinteraksjon: informasjon om hvordan du bruker markedsføringsmateriellet vårt – for eksempel status for levering og åpning av meldinger, klikk på lenker, deltakelse i kampanjer, kommunikasjonspreferanser, avmeldings- eller avmeldingshandlinger og tidsstempler for interaksjoner. Kjøps- og engasjementshistorikk (hvis aktuelt): informasjon hentet fra tidligere transaksjoner eller markedsføringsinteraksjoner, for eksempel kjøpte produkter, henvisningskilder, lenker brukt eller svar på reklamekampanjer. Teknisk informasjon (for levering av e-post eller SMS): enhetstype, IP-adresse, land.
Data retention period	5 years from contact received date, unless you opt-out earlier. Recordings of conversations - 6 months from the moment of creation. The suppression lists may be kept longer to comply with legal requirements.
Sold or Shared for cross-context behavioral advertising?	Yes. We may share limited identifiers (for example, cookie IDs or advertising device IDs) with analytics and ad partners to measure the effectiveness of our campaigns and deliver advertising relevant to your interests. You can opt out of cross-context advertising through Your Privacy Choices link. Where required by law, we honor browser- or device-based opt-out signals, including Global Privacy Control (GPC). We do not sell Personal Information for monetary consideration.

4. COMMUNICATION DATA

Purpose of collection / use	If you contact us by phone and/or in writing (via Live Chat, customer support, email, social media or otherwise), we will keep a record of the fact of your contact and the information you have provided to us, including your Personal Information, to properly process your request and respond to your question, request or complaint. We use artificial intelligence (AI)-based tools (fully or semi-automated) to assist our customer support team. These tools are used for suggesting draft responses, guiding or answering calls before transfer to a human agent, transcribing and summarising conversations, and providing automated replies to frequently asked or trained questions. Merk! Alle AI-genererte resultater blir gjennomgått og validert av menneskelige ansatte der avgjørelser kan påvirke rettighetene dine. Vi er ikke utelukkende avhengige av automatiserte beslutninger som har juridiske eller lignende betydelige virkninger. Vi bruker ikke dataene dine til å trene AI-modeller med mindre de er fullstendig anonymisert.
Category examples	Ved kontakt via telefon: navn, etternavn, mobilnummer, e-postadresse, bostedsadresse, kjøpsdetaljer og annen informasjon som kreves for å bekrefte identiteten din (hvis nødvendig). Dato og klokkeslett for samtalen, samtalens varighet og et opptak av samtalen. Kontakt via e-post / eller via Livechat, kundestøtte: navn, etternavn, mobilnummer, e-postadresse, bostedsadresse. Kjøpsdetaljer og annen informasjon som kreves for å bekrefte identiteten din (hvis nødvendig). Annen informasjon knyttet til den skriftlige forespørselen, vedlagte dokumenter eller annet visuelt innhold, all korrespondansehistorikk.
Data retention period	Opptak av samtaler – seks måneder fra opprettelsesøyeblikket. Skriftlig kommunikasjon – tre år etter at forespørselen din ble avsluttet. Vi kan oppbevare noe informasjon lenger hvis vi er pålagt å gjøre det for å overholde gjeldende lover eller basert på berettigede interesser.
Sold or Shared for cross-context behavioral advertising?	No.

5. LEGAL CLAIMS DATA

Purpose of collection / use	We may process your Personal Information in case we become a party or concerned party in legal proceedings to which you are subject to, or we are statutorily required to collect and/or provide information about you in order to comply with the applicable law. Also, in all cases where we suspect fraud, theft, unlawful reselling, misuse of marketing activities with our brand names, or other unlawful activities involving our Website, Company, brands and or services, we report such cases to the appropriate pre-trial investigation authorities (such as the police or prosecutor’s office).
Category examples	All informasjon vi oppbevarer om deg og som er en del av den juridiske prosessen, f.eks. regnskaps- og rettssaker, juridiske dokumenter, annen informasjon du gir oss, annen informasjon som vi er lovpålagt å samle inn og/eller gi. Også påstander, krav og rettsavgjørelser. Hvis saken oppstår – informasjon om straffbare handlinger og domfellelser.
Data retention period	As long as the legal proceedings are going and 5 years from the date of entry into force of the court or authority's decision, or the date on which the legally binding decision is fully implemented.
Sold or Shared for cross-context behavioral advertising?	No.

6. INTERNET & NETWORK ACTIVITY DATA

Purpose of collection / use	Når du besøker og bruker nettstedet vårt, behandler vi visse personopplysninger for statistiske, analytiske, markedsførings- og resultatovervåkingsformål. Dette hjelper oss med å forbedre funksjonaliteten, stabiliteten, sikkerheten og den generelle brukeropplevelsen på nettstedet vårt. Avhengig av dine preferanser for informasjonskapsler og samtykkevalg, kan vi samle inn diverse informasjon gjennom informasjonskapsler og lignende sporingsteknologier, ved hjelp av pålitelige verktøy som Google Analytics 4 eller andre autoriserte analyse- og markedsføringsplattformer. Detaljert informasjon finnes i våre retningslinjer for informasjonskapsler.
Category examples	Identifikatorer: IP-adresse eller andre enhetsidentifikatorer; Teknisk informasjon: enhetstype, nettlesertype, språkinnstillinger, maskinvare-/programvareinnstillinger og konfigurasjoner, henvisende URL-er (nettsteder besøkt før/etter); Use information: pages visited on our Website, interactions, clicks, or session behavior, visit timestamps, session duration, selected interface or account preferences (if applicable).
Data retention period	Hvis du vil ha mer informasjon om oppbevaringsperiodene for informasjonskapsler, kan du se våre: SPANOPENretningslinjer for informasjonskapsler: SPANCLOSE.
Sold or Shared for cross-context behavioral advertising?	Yes (ads/analytics). Opt-out via Your Privacy Choices link. Where required by law, we honor browser- or device-based opt-out signals, including Global Privacy Control (GPC).

7. VISUAL DATA

Purpose of collection / use	We process your Personal Information when you submit, create, or allow us to use content that features you for promotional purposes. This includes: Brukergenerert innhold (UGC), for eksempel attester, anmeldelser, bilder eller videoer som du deler direkte med oss eller tagger oss på sosiale medier. Deltakelse i foto- eller videoopptak organisert av oss, der bildet, stemmen eller personlige identifikatorer kan brukes til markedsførings- eller reklamekampanjer. Der det er aktuelt, vil en separat avtale om bruk av bilde eller innhold bli signert før publisering eller distribusjon, eller samtykke vil bli innhentet via et eget skjema.
Category examples	Identifikatorer: fullt navn, brukernavn eller profilnavn; Medieinnhold: bilde-, video- eller lydopptak; Deltakelse: anbefalinger, anmeldelser eller annet innhold du gir oss eller tillater oss å bruke, identifikatorer for sosiale medier (tagger, omtaler, brukernavn), avtale om bildebruk eller markedsføringsinnhold (hvis aktuelt), samtykkelogger.
Data retention period	Brukergenerert innhold og kampanjeinnhold: oppbevares i opptil to år fra datoen for innsamling eller samtykke, med mindre en kortere eller lengre periode er spesifisert eller samtykket trekkes tilbake. Innhold fra reklamekampanjer: arkiveres i opptil ti år av juridiske, kontraktsmessige eller samsvarsmessige årsaker.
Sold or Shared for cross-context behavioral advertising?	No.

8. SENSITIVE PERSONAL INFORMATION (SPI)

Purpose of collection / use	We do not intentionally collect sensitive Personal Information such as health, biometric, or religious data. However, certain information like payment details, government identifiers, or precise geolocation may be classified as SPI under specific stale law. We do not use or disclose Sensitive Personal Information to infer characteristics or for any non-exempt purpose. As a result, a “Limit the Use of My Sensitive Personal Information” control is not presented.
Category examples	Payment tokens, limited payment metadata, government identifiers.
Data retention period	Payment records are retained for 10 years. Tokens normally retained only as long as necessary to complete transactions and handle refunds or chargebacks, no longer than 2 years.
Sold or Shared for cross-context behavioral advertising?	No.

9. CONTEST & PROMOTIONAL DATA

Purpose of collection / use	We process your Personal Information when you participate in our contests, competitions, games, or events. This is done to manage your participation, communicate with you, and (where applicable) publish or promote the outcome of the activity.
Category examples	Identifikatorer: fullt navn, e-postadresse, telefonnummer; Deltakelse: engasjement i sosiale medier (kommentarer, delinger, «likes», «følger», reaksjoner), konkurransebidrag, svar, evaluering/vurderinger, oppmøte på arrangementer; Medieinnhold: innsendte eller tatt bilder/videoer, bilde/stemme i opptak.
Data retention period	Contest participant data – retained for 1 year after the announcement of winners or as described in specific contest terms.
Sold or Shared for cross-context behavioral advertising?	No.

10. AFFILIATE & PARTNER DATA

Purpose of collection / use	When you participate in our Affiliate Program (e.g., promoting our Goods or Services via links, campaigns, or other agreed methods), we process your Personal Information to manage your participation, track referrals, calculate commissions, and make payments. We may also use your Data to communicate with you about affiliate program updates, compliance checks, complaints or performance reporting.
Category examples	Identifikatorer: navn, etternavn og kontaktinformasjon (e-postadresse, telefonnummer), tilknyttet konto/innloggingsdetaljer; Betalings- og faktureringsdetaljer: bankkonto eller andre betalingsidentifikatorer, fakturaer; Ytelses- og sporingsdata: henvisningskoder, kampanjestatistikk, genererte potensielle kunder/salg, IP-adresse, informasjonskapsler der det er aktuelt; Informasjonskapsler: sporingsdata der det er aktuelt (i henhold til retningslinjene for informasjonskapsler og lokale forskrifter).
Data retention period	Data fra partnerprogrammet – oppbevares så lenge du deltar i programmet og i opptil fem år etter at programmet er avsluttet (for regnskapsmessige, juridiske og svindelforebyggende formål). Betalingsoversikter – oppbevares i ti år for å overholde finans-/regnskapslovgivning. Affiliate-bilder og -videoer – som avtalt i det spesifikke affiliate-programmet eller i en gjensidig avtale.
Sold or Shared for cross-context behavioral advertising?	Sometimes (attribution tools may rely on advertising identifiers/cookies). Opt-out via Your Privacy Choices link. Where required by law, we honor browser- or device-based opt-out signals, including Global Privacy Control (GPC).

11. SOCIAL MEDIA DATA

Purpose of collection / use	We manage our business profiles and accounts on various social networks. If you are interested in our Services and follow our profiles on social networks, participate in our games, promotions, share your photos with us or tag us in your photos, public posts, etc., we collect and use your Data, which we receive directly from you, when you are active in our accounts. Please note that our accounts are integrated into social networking platforms (e.g. Facebook, Instagram, Linkedin, etc.) and therefore all social platform providers as independent data controllers have full access to collect your Personal Information. You can find detailed information on the data processing, purposes and scope of data use by each social networking platform in the privacy policy of the respective social network. Also if you want to exercise your rights in relation to data processed by social networks, it is more efficient to contact the controller of the social network directly.
Category examples	Identifikatorer: navn, etternavn og profilbilde; Offentlige interaksjoner: likerklikk, følgere, kommentarer, delinger; Deltakelse: meldinger du sender (innhold, tidspunkt, vedlegg, historikk), aktiv deltakelse i spill/arrangementer, bilder du sender oss eller tagger oss i.
Data retention period	The provider of the social network concerned shall set the time limits for the retention of data. We recommend that you check the privacy policy of the social network concerned. We normally retain and don’t delete them unless you withdraw consent, request deletion, or the platform enforces earlier deletion.
Sold or Shared for cross-context behavioral advertising?	No.

Here are also few important things for you to know:

Automated tools and AI: We may use AI or other fully or semi-automated technologies to support service delivery (e.g., chatbots, ChatGPT, Gemini, AI tools providers and etc.), but we do not use automated decision-making that produces legal or similarly significant effects on you. All AI-assisted or automated responses are reviewed by humans when decisions could impact your rights.
Cross-Context: We may combine information from different sources (e.g., your Website activity, purchase history, and customer-service interactions) to improve your experience and our service.
We may “sell” or “share” Data: Under California law, a “sale” includes making Personal Information available to a third party for any form of value, not only for money, and “sharing” refers to disclosing Personal Information for cross-context behavioral advertising. We do not sell Personal Information for monetary consideration, but in some cases we share limited data - such as internet or network activity and inferences - with advertising and analytics partners to measure performance and deliver relevant ads. You can opt out at any time through our “Your Privacy Choices” link, and where required by law, we honor browser- or device-based opt-out signals (e.g., Global Privacy Control).
Children’s data: Our Website and Services are not intended for minors. We do not knowingly collect, sell, or share Personal Information of individuals under the age established by law. If we become aware of such a collection, we will delete the information promptly.

4. PERSONAL INFORMATION COLLECTION SOURCES

In Short: We get your Data directly from you, through your use of our Website, or from trusted third parties, public sources, etc. This helps us operate our business and stay in touch with you.

We collect Personal Information from the following categories of sources:

Directly from you: When you place an order, contact us for support or inquiries, complete forms or surveys, participate in contests or promotional campaigns, communicate with us by email, phone, chat, or social media, or otherwise use our Services.
Automatically via technology: When you visit or interact with our Website or other online platforms, we automatically collect certain Data, including identifiers and information regarding your activity using cookies, pixels, SDKs, log files, and similar technologies. We use these tools to improve functionality, enhance your experience, analyze usage patterns, and secure our systems.
From third parties, vendors, and service providers: We collaborate with carefully selected partners (e.g., payment processors, shipping carriers, analytics and marketing platforms, and customer-support providers). They may share limited Personal Information with us when they collect them during service.
From our affiliate and referral partners: If you follow a referral link, use a partner discount code, we may receive information that might contain your Personal Information.
From other Intra-Group companies (if applicable): Where necessary for internal administrative, service provision, or business development purposes, we may receive your Data from other entities within our corporate group.
From publicly available sources (if applicable): Where appropriate and permitted by law, we may collect Personal Information from public registers (e.g. company registries, professional association websites), official government databases, or social media profiles (e.g. LinkedIn), particularly in the context of business-to-business (B2B) communication, professional outreach or due diligence.

Note! This Policy does not govern the privacy practices of unaffiliated third parties that operate independently, such as external social networks, advertising providers, or linked websites. We encourage you to review their privacy policies to understand how they process your information.

5. CATEGORIES OF INFORMATION DISCLOSED & SHARED WITH THIRD PARTIES

In Short: We share your Data but only when necessary and with strong safeguards - always ensuring your privacy is protected.

We share your Personal Information when necessary, and with your privacy in mind.

We may share limited Data with trusted third parties to provide our Services, meet legal obligations, or support business daily operations. Whenever we do, we ensure that your Data is protected and handled responsibly. We may share your Data with:

Service Providers, Contractors: We engage with various service providers to support our business functions (e.g. IT support, hosting, payments, shipping, analytics, customer service, marketing, auditing, legal services, etc.). These providers may access only the Data required to perform their duties and are contractually prohibited from using it for any other purpose.
Intra-Group Companies: We may share your Data with other entities within our corporate group for internal administrative purposes, centralized services, or to provide integrated services. All intra-group transfers are covered by internal data-protection agreements ensuring consistent safeguards across all locations.
Advertising/ Analytics Partners or Third Parties: We may share limited Data with platforms that deliver marketing campaigns and analytics. Under California law, this type of disclosure may be considered “sharing” for cross-context behavioral advertising. You can opt out at any time by using our link placed at the bottom of the Website footer “Your Privacy Choices”.
Public or governmental authorities: In certain circumstances, your Data may be shared with third parties such as public authorities, law enforcements, courts, insurers, fraud prevention services agencies, independent service providers etc.
Other corporates or auditors: In the context of a potential or actual merger, acquisition, asset sale, or restructuring, we may disclose limited Data to potential investors, buyers, or their auditors, and advisors.
Andre tredjeparter med ditt samtykke: Der det er lovpålagt, deler vi bare dataene dine med tredjeparter hvis du uttrykkelig har gitt oss ditt informerte og fritt gitte samtykke.

6. PERSONAL INFORMATION RETENTION PERIODS

In Short: We keep your Data only as long as needed for legal, contractual, or Services-related purposes - then we delete or anonymize it securely.

Vi oppbevarer kun dataene dine så lenge det er nødvendig for å:

Oppfylle formålene de ble samlet inn for,
Tilby deg varene eller tjenestene våre,
Overholde juridiske, regulatoriske eller kontraktsmessige forpliktelser, eller
Løse tvister eller håndheve avtalene våre.

Detaljerte oppbevaringsperioder for hvert formål med databehandling er angitt i: LINKOPENAvsnitt 3 i denne erklæringen. Når den gjeldende oppbevaringsperioden er utløpt, vil vi enten slette dataene dine på en sikker måte eller anonymisere dem irreversibelt innen rimelig tid, i tråd med beste bransjepraksis og juridiske krav.

7. SECURITY OF PERSONAL INFORMATION

Kort sagt: Vi bruker sterke tekniske og organisatoriske tiltak for å holde dataene dine trygge og jobber kontinuerlig for å forhindre uautorisert tilgang og beskytte personvernet ditt.

We are committed to protecting your Data and take the security of your information seriously. We apply a combination of technical and organisational measures to prevent unauthorised access, accidental loss, misuse, alteration, or disclosure of Personal Information. These safeguards reflect the principles of privacy laws, including accountability, limiting collection, accuracy, openness, and safeguards:

Processing Personal Information fairly, lawfully, and transparently;
Limiting collection and retention to what is necessary;
Restricting access to authorized employees only;
Requiring service providers to meet strict security standards;
Providing regular privacy and security training to staff;
Conducting periodic internal and external audits;
Using encryption and other safeguards where sensitive information may be involved;
Performing regular Data backups and logging activity for security purposes;
Continuously monitoring our systems for threats and vulnerabilities;
Updating our processes as risks and technology evolve.

Note! Even with strong safeguards, no system or internet transmission is completely risk-free. To help protect yourself, use strong and unique passwords, keep them confidential, secure your devices, and be cautious with suspicious links. If a data breach occurs that poses a risk of significant harm, we will notify affected individuals and regulators as required by law.

8. INTERNATIONAL PERSONAL INFORMATION TRANSFERS

In Short: Sometimes we need to transfer your Personal Information outside your country or state, but only when necessary and always with strong legal safeguards to keep your Data protected.

Our Company works with partners and service providers around the world. This means your information may be transferred outside the United States - for example, to the EU, the UK, or other countries where our Intra-group companies or service providers are located.

Whenever we transfer Personal Information internationally, we apply appropriate contractual, organizational, and technical safeguards to ensure an equivalent level of protection consistent with the privacy laws of your jurisdiction. These safeguards may include:

Data-transfer agreements incorporating Standard Contractual Clauses (SCCs) or their local equivalents approved by regulators;
Intra-group data-protection agreements binding all affiliated entities to the same high standards of confidentiality and security;
Vendor due diligence to confirm that third-party processors maintain adequate security and privacy controls; and
Risk assessments and ongoing monitoring of cross-border data flows.

9. AUTOMATED DECISION MAKING AND ARTIFICIAL INTELLIGENCE

In Short: We use some AI and automated tools to support our Services, but we do not rely on them to make decisions that have legal or similarly significant effects on you.

We may use certain Artificial Intelligence (AI) - based tools and fully or semi-automated systems - for example, AI may help our customer service team by suggesting draft replies or transcribing a call to enhance the speed and accuracy of our services.

However, we do not engage in automated decision-making, including profiling, that produces legal, financial or similar effects concerning you. Specifically:

Eventuelle anbefalinger, svar eller informasjon generert av AI-verktøy gis kun til informasjonsformål og er underlagt gjennomgang og validering av våre menneskelige ansatte.
Vi bruker ikke algoritmer eller automatiserte systemer til å ta avgjørelser om deg som har juridiske virkninger (f.eks. avslag på en tjeneste), uten meningsfull menneskelig involvering;
You have the right to request human intervention and express your point of view if you believe any decision or response has been generated through automated means that significantly affects you, and to obtain an explanation and review of such a decision by a human member of our staff;
We try to be transparent and inform you when AI or automation was used to help deliver a service;
We never use your identifiable Personal Information to train AI models. If any Data is used for improvement, it is anonymized so it can no longer identify you;
We keep this information only as long as needed to deliver the service, protect it under strict contracts with our vendors, and prohibit those vendors from using identifiable data for their own model training.

10. YOUR RIGHTS OVER YOUR PERSONAL INFORMATION

In Short: You have rights over your Personal Information, including access, correction, deletion, objection, and more. This section explains what those rights are and how they work.

If we process your Data as set out in this Policy, or you believe we may be doing so, you have the following rights. These rights apply regardless of whether we process your Data as a client, supplier, contractor, or professional contact:

If you are a U.S. resident or our processing relates to U.S. individuals, your rights under State Privacy Laws (which may vary by state):

Right to know/access – Request information about the categories and specific pieces of Personal Information we have collected, used, disclosed, sold, or shared about you, and obtain a copy of that Data.
Right to deletion – to request the deletion of Personal Information we hold about you, subject to certain exceptions ((e.g., to complete a transaction, detect fraud, or comply with recordkeeping laws).
Right to correction – to request correction of inaccurate Personal Information.
Right to data portability – to request receive a copy of your Personal Information in a portable format.
Right to Opt-out of Sale or Sharing (California law and other states) – Opt-out of the "sale" or "sharing" of Personal Information, including use for cross-context behavioral advertising. We provide a link in footer "Your Privacy Choices" where you can easily execute your right.
Right to Limit the Use of Sensitive Personal Information (CPRA) – Request that we restrict the use and disclosure of your sensitive information (e.g., precise geolocation, health data, or financial details) beyond what is necessary to provide requested services.
Right to Opt-Out of Profiling (where applicable by state law) – Object to profiling that produces legal or similarly significant effects concerning you.
Right to Non-Discrimination – You should not receive any discriminatory treatment for exercising your privacy rights.
Right to Appeal (Virginia, Colorado, Connecticut) – If we deny your privacy rights request, you may appeal our decision by contacting us through the same request channel. If your appeal is denied, you may contact your state Attorney General.
Right to limit use of sensitive Personal Information (CPRA only) – to request restrictions on how we use sensitive information (e.g., precise geolocation, health data, financial data).
Right to non – discrimination – You will not be treated differently for exercising your privacy rights.
Right to appeal – You have the right to appeal if we deny your privacy rights request (as required by Virginia, Colorado, and Connecticut laws). If the appeal is denied, you may contact your state Attorney General.

Merk: Rettighetene dine er ikke absolutte. I noen tilfeller kan utøvelsen av dine rettigheter være begrenset i henhold til gjeldende personvernlover – for eksempel der det å oppfylle forespørselen din ville påvirke andres rettigheter og friheter negativt, eller der vi er lovpålagt å oppbevare visse personopplysninger (f.eks. for samsvar, juridiske krav eller regulatoriske formål).

11. HVORDAN KAN DU UTØVE RETTIGHETENE DINE ELLER KONTAKTE OSS?

If you have any general questions about this Policy, how we process Data, complaint or if you wish to exercise any of your Data Subject rights, you can contact us by email at: dpo@akusoli.com or via post address: 354 Downs Blvd, Suite 101A Franklin, TN 37064.

For å hjelpe oss med å behandle forespørselen din effektivt:

clearly express your question or complaint,
specify which right you wish to exercise (if applicable),
provide enough information to identify you (we may ask for proof of identity or proceed identity verification process), and
include any relevant details that will help us respond quickly.

You may also authorize someone to act on your behalf. If so, please ensure your authorized person provides us with written and signed permission confirming they are allowed to act for you. We may deny a request if sufficient proof of authorization is not provided.

We aim to respond without undue delay within 45 days of receiving your request. This time is extendable by an additional 45 days where reasonably necessary in which case, we will inform you in advance and explain the reason for the delay.

ERKLÆRINGENS SLUTT

® 2025 Akusoli Alle rettigheter forbeholdt.

NORSK BOKMåL

Dine preferanser for informasjonskapsler

Informasjonskapsler og lignende teknologier hjelper oss med å forbedre opplevelsen din, analysere nettstedets ytelse og levere personlig tilpasset innhold og annonser gjennom våre analyse- og annonseringspartnere. For å lese mer, se våre retningslinjer for informasjonskapsler

Du har kontrollen. Du kan velge hvilke informasjonskapsler du vil tillate samt forby oss å dele eller selge din personlige informasjon: